Cancellation and Booking Policy 2017


Bookings Policy

Making your booking

  1. Before staying at the lodge, members need to read the ABOUT section with details about staying at the lodge.
  2. Bookings can be made through our website: www.uasc.co.nz
  3. The cost of staying at UASC lodge is NZD$30.00 per night (NZD$45.00 for a Saturday single night booking) for members. For guests, who may only stay with a current member, the cost is NZD$45.00 per guest per night or NZD$65.00 for staying Saturday night only.
  4. Members should be aware of and understand the club's cancellation policy (see below) before booking.
  5. Bookings will be confirmed instantly, you will receive an email confirming your booking. Members must confirm all bookings before heading to the lodge.
  6. Cash payments are not accepted by UASC, even when staying at the lodge. All payments must be received through the online booking system.

Booking Information and Rules

  1. If you wish to change the date of your bookings, you must email the bookings officer at club.admin@uasc.co.nz. The cancellation policy (see below) shall apply.
  2. To conform with fire safety and insurance regulations, we have an occupancy limit which cannot be exceeded, of 32 members. Members or non-members who turn up without booking will be refused accommodation if the lodge is full.
  3. Members are encouraged to bring their non-member mates to the lodge. Guests must be paid for upon booking through the website, by the member making that booking. Please be aware that members are responsible for non-members they bring along, including for any damage that they sustain to club property. It is also important to read the note that the cancellation policy (below) is slightly different for guests than it is for regular member bookings.
  4. It is assumed you will arrive after 5pm on the first night of your booking, therefore dinner will not be prepared for you unless you inform the custodian before hand, this must be done 2 days in advance so food can be ordered.
  5. UASC lodge credits expire 31st December each year and are not transferable to the next ski season.

Any matter arising not covered here will be dealt with at the discretion of the UASC Committee. All decisions are final.

For any booking disputes, please email the Club Booking Officer at club.admin@uasc.co.nz. Correspondence will be dealt with at the next meeting of the committee.

Please note: Although our cancellation policy is available at times in printed or email form during our events: the cancellation policy contained within this page is the most recent, and current version.


Please note: Although our cancellation policy is available at times in printed or email form during our events: the cancellation policy contained within this page is the most recent, and current version.

Further Enquiriesclub.admin@uasc.co.nz




Cancellation Policy

The club's cancellation rules are set out below. We have them because we are a non-profit student club that survives on a limited income and if you cancel at the last minute, we may not be able to find someone else to fill the gaps. Please keep this in mind when making a booking.The club's cancellation rules are set out below. We have them because we are a non-profit student club that survives on a limited income and if you cancel at the last minute, we may not be able to find someone else to fill the gaps. Please keep this in mind when making a booking.


All cancellations must be made via email to the Bookings Officer at club.admin@uasc.co.nz.

Member Cancellations

  1. To receive a cash refund, less an administration fee of NZD $5.00 the Bookings Officer must be contacted more than 7 days prior to the booking.
  2. To receive credit toward a future night, the Booking Officer must be contacted within 7 and 5 days of the booking.
  3. Cancellations made within 5 days will not receive a cash refund or lodge credit.

Guest Cancellations

  1. To receive a cash refund, less an administration fee of NZD $10.00, the Bookings Officer must be contacted more than 10 days prior to the booking.
  2. Cancellations made within 10 days will not receive a cash refund or lodge credit.

Further Information

  1. Cash refunds may be issued in special circumstances that prevent you getting down to the mountain, as long as the Bookings Officer is notified who will take it to the committee for a decision.
  2. If a night or weekend is fully booked and you would like to express your interest in being on a waiting list, an email can be sent to the Bookings Officer who will notify those on that list if there is a cancellation.
  3. Changing the dates of a booking is considered a cancellation, and will be dealt with as specified here.

UASC will not give refunds under the following circumstances

  1. You have gone down to the lodge and decided to come home early due to bad weather.
  2. You don't stay at the lodge on the night(s) you were booked for.
  3. You request a refund after the date that you were booked for.
  4. You did not use all of your lodge credit by the end of the season.

Road and Weather Conditions

  1. If access to the mountain is closed, i.e. the upper Bruce Road or State Highways are officially closed, and you cannot get to the lodge, you can claim a refund in form of credit. This must be claimed by contacting the Bookings Officer within a week of the night that was booked and not used.
  2. Please be aware that if the State Highways or the upper Bruce Road are restricted to 4WD or chains, then we will not issue refunds. It is the member's responsibility to check weather reports, state highway reports and forecasts to ensure that the lodge is accessible, and to carry chains if necessary..

If you have any queries or questions, please email the Bookings Officer.

Any other circumstances or issues that are not covered here will be dealt with at the discretion of the UASC Committee. All decisions made by the UASC Committee are final.

If you are unsatisfied with any of the above, or want to dispute any booking and/or cancellation, contact the Bookings Officer.

Further Enquiriesclub.admin@uasc.co.nz