Bookings and Cancellations

Before staying at the lodge, members need to read the ABOUT section with details about staying at the lodge.
Bookings can be made through our website: www.uasc.co.nz
The cost of staying at UASC lodge is NZD$30.00 per night (NZD$45.00 for a Saturday single night booking) for members. 
Members should be aware of and understand the club’s cancellation policy (see below) before booking.

  1. If you wish to change the date of your bookings, you must email the bookings officer at club.admin@uasc.co.nz. The cancellation policy (see below) shall apply.
  2. To conform with fire safety and insurance regulations, we have an occupancy limit which cannot be exceeded, of 32 members. Members or non-members who turn up without booking will be refused accommodation if the lodge is full.
  3. Members are encouraged to bring their non-member mates to the lodge. Guests must be paid for upon booking through the website, by the member making that booking. Please be aware that members are responsible for non-members they bring along, including for any damage that they sustain to club property. It is also important to read the note that the cancellation policy (below) is slightly different for guests than it is for regular member bookings.
  4. It is assumed you will arrive after 5pm on the first night of your booking, therefore dinner will not be prepared for you unless you inform the custodian before hand, this must be done 2 days in advance so food can be ordered.
  5. UASC lodge credits expire 31st December each year and are not transferable to the next ski season.


Any matter arising not covered here will be dealt with at the discretion of the UASC Committee. All decisions are final.

 

For any booking disputes, please email the Club Booking Officer at club.admin@uasc.co.nz. Correspondence will be dealt with at the next meeting of the committee.

 

Please note: Although our cancellation policy is available at times in printed or email form during our events: the cancellation policy contained within this page is the most recent, and current version.

The club’s cancellation rules are set out below. We have them because we are a non-profit student club that survives on a limited income and if you cancel at the last minute, we may not be able to find someone else to fill the gaps. Please keep this in mind when making a booking.The club’s cancellation rules are set out below. We have them because we are a non-profit student club that survives on a limited income and if you cancel at the last minute, we may not be able to find someone else to fill the gaps. Please keep this in mind when making a booking.

All cancellations must be made via email to the Bookings Officer at club.admin@uasc.co.nz.

  1. To receive a cash refund, less an administration fee of NZD $5.00 the Bookings Officer must be contacted more than 7 days prior to the booking.
  2. To receive credit toward a future night, the Booking Officer must be contacted within 7 and 5 days of the booking.
  3. Cancellations made within 5 days will not receive a cash refund or lodge credit.
  1. Cash refunds may be issued in special circumstances that prevent you getting down to the mountain, as long as the Bookings Officer is notified who will take it to the committee for a decision.
  2. If a night or weekend is fully booked and you would like to express your interest in being on a waiting list, an email can be sent to the Bookings Officer who will notify those on that list if there is a cancellation.
  3. Changing the dates of a booking is considered a cancellation, and will be dealt with as specified here.
  1. You have gone down to the lodge and decided to come home early due to bad weather.
  2. You don’t stay at the lodge on the night(s) you were booked for.
  3. You request a refund after the date that you were booked for.
  4. You did not use all of your lodge credit by the end of the season.
  1. If access to the mountain is closed, i.e. the upper Bruce Road or State Highways are officially closed, and you cannot get to the lodge, you can claim a refund in form of credit. This must be claimed by contacting the Bookings Officer within a week of the night that was booked and not used.
  2. Please be aware that if the State Highways or the upper Bruce Road are restricted to 4WD or chains, then we will not issue refunds. It is the member’s responsibility to check weather reports, state highway reports and forecasts to ensure that the lodge is accessible, and to carry chains if necessary..

If you have any queries or questions, please email the Bookings Officer.

 

Any other circumstances or issues that are not covered here will be dealt with at the discretion of the UASC Committee. All decisions made by the UASC Committee are final.

 

If you are unsatisfied with any of the above, or want to dispute any booking and/or cancellation, contact the Bookings Officer.

Privacy Policy

The University of Auckland Snowsports Club’s (UASC) Privacy Policy operates in accordance to the Privacy Act 1993 for the primary purpose of promoting and protecting individuals’ privacy in respect to the collection, use, and disclosure of information relating to individuals and the access by each individual to information relating to that individual held on behalf of UASC.

 

The University of Auckland Snowsports Club (UASC) regards your privacy with the utmost importance. UASC collects and uses your data within the Privacy Act (1993) at all times. We have created this Privacy Policy to help you understand how we collect, use and protect your information when you visit our website and use our services.

 

This Privacy Policy covers the following topics:

  • Collection of your information
  • Use and Sharing of your information
  • Protecting your information
  • Accessing your information
  • Changes to our Privacy Policy
  • Contacting us

The only information UASC collects about you is the information given to us upon registration and when making a booking. This may include your name, email address, phone number, membership number, University ID, and credit card details.

We will only use your information for the following reasons:

  • When required in the booking process
  • To send out an email/newsletter

UASC will not share your information to a third party organisation without your consent to do so. This will occur when paying via credit card. Some of your details, including credit card information, will be passed onto a third party which, in conjunction with the respective banks facilitates the payment.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

 

The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

If your personally identifiable information changes, you may correct or update information by emailing website@uasc.co.nz, also if you no longer desire our service, you may request to have your information deleted also.

From time to time, it may be necessary for UASC to change its Privacy Policy, any changes will be documented here, and anywhere else deemed appropriate. UASC reserves the right to change its’ policy at any time.

If you would like more information concerning how we handle your information or our approach to privacy please contact us.

Behaviour Policy

It is important that all members conduct themselves in a responsible manner while at the UASC lodge, and show the utmost respect for their own safety, the safety and wellbeing of other guests, and for the lodge itself. By purchasing a night at the lodge you are agreeing to the following terms and conditions. If you do not adhere to these rules, you may face suspension of your membership or in extreme cases, risk expulsion from the club.

  1. Guests shall acquaint themselves with the fire safety procedures and comply immediately with fire or other safety drills, alarms and instructions.
  2. Guests are expected to take responsibility for their bunk room area as well as the living area, and will clean any messes when they are discovered, whether it is your own or not. Any marks left on your mattress must be cleaned before you leave.
  3. If you come across any full bins in the lodge, you are expected to replace the bags with new ones (found in the kitchen drawers or food store) and place the full bins in the foyer where they can be found for those on rubbish duty that night.
  4. Any dishes made outside of mealtimes must be cleaned by that member after they have eaten.
  5. Food in the food store is not for guests to eat outside of breakfast and dinner unless approved by the custodian or a member of the committee.
  6. On that note, don’t eat anybody else’s food or drink their alcohol.
  7. No guests are allowed in the lodge that have not been booked in by a member. If you have a friend staying in another lodge on the mountain they are not allowed in UASC unless they are known by a committee member, have been explicitly approved and their details have been noted.
  8. Certain areas of the lodge are restricted, including the food store, custodian room and committee room and are not for general members.
  9. Guests are expected to behave appropriately – reckless behaviour is not permitted.
  10. UASC is not responsible for the loss, theft or damage of any personal belongings. Guests are responsible for their personal valuables.
  1. Drink responsibly. Don’t ruin other people’s nights by going too far.
  2. All bottles are to be put in the appropriate recycling bins.
  3. Anybody found to consistently put themselves in danger as a result of consuming alcohol will be given two warnings, then a suspension of membership if the behaviour continues.
  4. Music must be off by 1am on a powder day during regular weekday/weeknight bookings.
  5. Anybody who can’t quite make it to the toilet bowl before being sick is 100% expected to clean it up themselves. This is with proper disinfectant as well, found under the sink.
  6. If you have been asked by the custodian or a committee member to stop doing something, you must adhere to that rule or face suspension.
  7. There will be absolutely NO swinging on rafters, climbing on the mezzanine, standing on benches or anything else considered a Health and Safety offence.
  1. All guests will abide by the custodian’s and committee’s rules while staying at the lodge.
  2. Members will adhere to the UASC Health and Safety Policy standards around the lodge, for instance around the fire, when in the mezzanine area and in the kitchen. Any person found showing blatant disrespect for these standards will face a suspension of membership.
  3. The inside of the lodge is SMOKE FREE. During extreme weather smoking is permitted in the tuning room. However this privilege will be revoked if the room is not treated appropriately – cigarette butts in ashtray and window closed after use.
  4. Any damage to the lodge or its contents must be reported to a committee member and the member who caused it will be expected to pay for repair. If this damage is found to be non-accidental it is at the decision of the UASC committee whether it will be pursued further.
  5. Any activities undertaken by members on the mountain that gain the negative attention of other clubs or RAL will be discussed by the committee who will decide if those members will face suspension of membership.
  6. Members staying in other mountain lodges hired out by UASC for events will treat the lodge with the utmost respect and will adhere to all rules laid out by the committee and that lodge’s custodian whilst staying there. Any damage will be reported right away to both the committee and the person in charge of that lodge and those found ignoring the rules may face a suspension of membership.
  7. All guests are expected to bring appropriate cold-weather and wet-weather gear to the lodge, and is expected to wear it when conditions warrant it. Anybody found putting themselves in danger on the mountain by not having appropriate gear will face consequences at the hands of a committee decision.
  8. Violence in ANY WAY is not tolerated and WILL result in a suspension or cancellation of membership.
  9. Drugs and illicit substances are explicitly banned from UASC and any guest who brings them will be asked to leave the lodge and banned for the remainder of the season.

If you would like more information concerning our approach to behaviour please contact us.

UASC